Blocked Drain FAQs for Ermington

We'll pop round, take a look at what's going on, and confirm a cost before we touch anything. Looking costs nothing, and you're never obliged to proceed.

We work out what the job needs, put a cost on it, and stick to that once we start, however the job unfolds once we're underway.

It's $65 off your first job with us, applied once you've booked. It stacks with our other current offers, so just ask when you call.

That's our starting cost for a straightforward blocked drain, one that clears with a standard jet or electric eel run. Anything more involved gets its own confirmed quote before we start.

A plunger or a kettle of hot water is fine for a slow sink. Once it's an actual drainage blockage though, especially anything past the fixture, NSW rules mean it needs a licensed plumber.

Plumbing and drainage work in NSW is carried out to the AS/NZS 3500 plumbing standards. We work to those standards on every job, and can talk you through what applies to yours in plain English.

As a rule, the pipework on your side of the boundary is your responsibility, while the water authority owns the main and the connection point. When it's unclear, we'll help figure out which side of that line the problem's on.

Yes, NSW Plumbing Licence #465156C. We're licensed plumbers and gas fitters, fully insured, and every job comes with a lifetime labour warranty on the workmanship.

Yes, a real person answers the phone day or night, not a machine. If your drain backs up at 11pm on a Sunday, call (02) 9199 2575 any time and we'll help sort it.

We find out what's happening at your place, then get someone locked in, often that same day. Once we're there, you'll get a confirmed cost before any tools come out.

Same-day service is standard across our patch, and often we're there within a few hours of your call. We'll always give you a realistic window rather than a vague promise.

Call (02) 9199 2575 and we'll pencil in a slot, usually within hours. You can also leave your details through the contact form for a call back.

Often, yes. A lot of the older post-war streets have mature trees, and those roots push into ageing clay sewer lines looking for moisture. It's worse again in spring, when root growth speeds up and blockages that were slow suddenly aren't.

Yes. Ermington has a good mix of freestanding houses and unit blocks, so we regularly work on shared stack lines and strata common property as well as single dwellings.

We're on the streets around here often enough to know them, from the shops on Betty Cuthbert Avenue to the quieter runs like Cowells Lane. That familiarity helps us get to the point faster when we turn up to a job.

Yes. Whether it's a new build going up near Cowells Lane or an older place getting extended, we tie new drainage into the existing line properly, so it doesn't cause problems down the track.